These Terms and Conditions govern your use of the Pepticeuticals website and any orders placed through it. By accessing this website or submitting an order, you agree to these terms. Nothing in these terms limits any statutory rights that cannot legally be excluded.
About Us
Pepticeuticals operates this website and provides the products and services displayed on it.
References to “we,” “us” and “our” mean Pepticeuticals. References to “you” and “your” mean the person using the website or placing an order.
Using Our Website
You agree to use this website only for lawful purposes and in a way that does not damage, disable or interfere with its operation.
You must not:
- Provide false or misleading information.
- Attempt to access restricted parts of the website.
- Upload malicious software or harmful content.
- Use the website for fraudulent or unlawful purposes.
- Copy or commercially exploit website content without permission.
Product Information
We take reasonable care to ensure that product descriptions, prices, images and availability are accurate.
Product packaging or appearance may occasionally differ slightly from website images. Colours may also appear differently depending on the device or screen used.
If we identify a significant error after an order is placed, we will contact you before continuing with the order.
Orders and Acceptance
Submitting an order is an offer to purchase the selected products. An automated order confirmation only confirms that we have received your order.
A binding contract is formed when we accept the order and confirm processing or dispatch.
We may decline or cancel an order where:
- A product is unavailable.
- Payment cannot be authorised or verified.
- There is an obvious pricing or product-information error.
- Fraudulent or unauthorised activity is suspected.
- The order breaches applicable law or these terms.
If payment has already been taken for a cancelled order, the relevant amount will be refunded.
Prices and Payments
Product prices and applicable delivery charges will be displayed before you submit your order.
Prices may change without notice, but changes will not affect orders that have already been accepted.
You confirm that you are authorised to use the payment method supplied and that all payment information is accurate.
Shipping and Delivery
Processing times, delivery estimates and shipping charges are explained in our Shipping Policy.
You are responsible for providing a complete and accurate delivery address. Please contact us immediately if you notice an error.
Delivery dates are estimates unless expressly confirmed otherwise. We are not responsible for delays caused by couriers, customs, severe weather or other circumstances outside our reasonable control.
Cancellations and Returns
Where UK consumer cancellation rights apply, you normally have 14 days after receiving eligible goods to tell us that you wish to cancel. You then normally have another 14 days to return the goods.
Products should be returned unused, unopened and in their original condition and packaging.
You may be responsible for return-delivery costs unless the product is faulty, damaged, incorrect or not as described.
Where legally applicable, cancellation rights may not apply to personalised, perishable or sealed goods that cannot safely be returned after being opened.
Damaged or Incorrect Orders
Contact us promptly if an order arrives damaged, faulty, incorrect or materially different from its description.
You may be asked to provide:
- Your order number.
- A description of the issue.
- Photographs of the product and packaging.
- A photograph of the delivery label.
Available remedies will be provided in accordance with applicable consumer law.
Intellectual Property
The website’s branding, text, graphics, photographs, design and other content belong to Pepticeuticals or its licensors.
You may use the website for personal purposes. You may not copy, reproduce, modify, distribute or commercially exploit its content without written permission.
Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or faulty or misdescribed goods.
Subject to applicable law, we are not responsible for indirect losses that were not reasonably foreseeable when the contract was formed.
Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what information we collect, how it is used, who it may be shared with and the rights available to you.
Changes to These Terms
We may update these Terms and Conditions to reflect changes to our services, business practices or legal requirements.
The terms in effect when an order is accepted will normally govern that order.
Governing Law
These terms are governed by the applicable laws of the United Kingdom.
If you are a consumer, you retain any mandatory legal rights and protections available in the part of the United Kingdom where you live.
Questions About These Terms?
Contact Pepticeuticals through the website if you need clarification about an order, these terms or any related policy.
